Locatie: Hybrid: at home, at the client, and at the Macaw office in Hoofddorp
Hours: 32 – 40
As a Functional Support Engineer, you ensure that our customers are ready for the future by supporting and advising them on their MarTech solutions and services. You will mainly work for Heineken, not only their global teams, but all their local markets around the world.
The role
You play a coordinating role when it comes to registering and monitoring all work related to the MarTech solutions and services in our portfolio. You work in a small team of enthusiastic colleagues, each with a specific technical background ranging from frontend expertise to UX and domain and certificate management.
In your role, you will integrate and manage a variety of marketing platforms and services, ensuring cohesive and efficient operations. You stay ahead of industry trends, are continuously learning and adapting to new technologies and methodologies.
Skills & experience
You have:
- Excellent communication skills and are customer and service oriented, also: you’re pro-active and punctual;
- An eagerness to learn and are willing to go the extra mile;
- Perfect communication skills in English;
- Basic knowledge of IT (Domain Name System, HTML/CSS/JavaScript, Google Apps services);
- Experience with DNS is a big plus!
What we offer you
- Competitive salary, depending on knowledge and experience;
- Own training budget and plenty of room for development and growth objectives, which you determine together with your manager;
- Flexible working hours/ work from home;
- 29 vacation days (up to 33 if we meet our targets);
- 8.5% vacation allowance;
- Company Contributions for Supplementary Health Insurance;
- Referral program;
- A beautiful, open office space with a pool table, table tennis, and xbox.
At Macaw, everyone is welcome.
